PROTEAMS — TERMS AND CONDITIONS

Last Updated: January 19, 2026

Please read these Terms and Conditions carefully before using Our Service.

Interpretation and Definitions

Interpretation

Words with initial capital letters have meanings defined in this section. The definitions apply whether used in singular or plural form.

Definitions

Affiliate means an entity that controls, is controlled by, or is under common control with a party, where "control" means ownership of 50% or more of the shares or other securities entitled to vote.

Account means the unique account created for You to access the Service.

Country refers to the State of New Jersey, United States.

Company (referred to as "the Company", "We", "Us", or "Our") refers to ProTeams Software Services LLC, 221 River St, 9th Floor, Hoboken NJ 07030.

Content means text, images, or other information made available or posted by You through the Service.

Device means any device capable of accessing the Service, such as a computer, phone, or tablet.

Feedback means feedback, innovations, or suggestions sent by You regarding the Service.

Free Trial refers to a limited period of time offered free of charge when signing up for a Subscription.

Service refers to the ProTeams software platform, including the Website, web applications, mobile apps, portals, APIs, messaging services, and related services.

Subscriptions refer to access and usage-based services offered on a subscription basis.

Terms and Conditions or Terms means this agreement governing Your use of the Service.

Third-Party Social Media Service means services or content provided by a third party that may be displayed or integrated within the Service.

Website refers to ProTeams, accessible at https://www.proteams.io.

You means the individual or legal entity accessing or using the Service. If You access the Service on behalf of an organization, You represent and warrant that You are authorized to bind that entity.

ACKNOWLEDGMENT

These Terms govern Your access and use of the Service. Your use of the Service indicates acceptance of these Terms. If You do not agree, You may not access the Service.

Use of the Service is also subject to Our Privacy Policy, which describes how We collect, use, and disclose information.

If You participate in a separate written agreement (including a Founding Partner Program Agreement), that agreement controls in the event of direct conflict with these Terms.

You must be at least 18 years old to use the Service.

SUBSCRIPTIONS

Subscription Period

Certain features are available only under a paid Subscription. Subscriptions renew automatically unless canceled.

Subscription Cancellations

You may cancel at any time through Your Account settings or by contacting Us. Fees already paid are non-refundable, and access continues until the end of the billing period.

Billing

You must provide accurate billing information.

If automatic billing fails, We may invoice You and request alternative payment.

If payment remains outstanding after any grace period, the Company may suspend the Service and disable all access until all amounts due are paid in full.

Taxes; Chargebacks; Collections

Fees exclude all applicable taxes; You are responsible for all taxes except those based on Our income.

Initiating chargebacks without contacting Us may result in suspension.

We may recover reasonable collection costs, including attorneys' fees, where permitted by law.

Fee Changes

We may modify Subscription fees with reasonable notice before the next billing cycle.

Refunds

Except where required by law, fees are non-refundable.

Free Trials

We may offer Free Trials. If You enter billing information during a Free Trial, You will not be charged until the trial ends.

USER ACCOUNTS

You must provide accurate information and safeguard Your password. You must notify Us immediately of unauthorized access.

Usernames may not infringe third-party rights or be offensive.

CONTENT

Your Right to Post

You are responsible for Content posted through the Service.

By posting Content, You grant Us a limited license to use it to provide and improve the Service. You represent that You own or have rights to the Content.

Content Restrictions

You may not post unlawful, harmful, harassing, deceptive, infringing, or otherwise objectionable content.

You may not upload malware or attempt to damage systems.

The Company may remove or modify Content at its discretion.

ACCEPTABLE USE; PROHIBITED ACTIVITIES

You agree not to:

  • Use the Service unlawfully or in violation of labor, employment, privacy, or communications laws
  • Send harassing, abusive, fraudulent, or harmful communications
  • Attempt unauthorized access, testing, or disruption of the Service
  • Introduce malware
  • Reverse engineer or attempt to access non-public systems or APIs
  • Copy, modify, resell, or exploit the Service
  • Use automated tools such as scrapers or bots without authorization
  • Infringe intellectual property rights
  • Use the Service for emergency or life-safety functions

Violation may result in immediate suspension or termination.

CUSTOMER DATA OWNERSHIP

You retain ownership of all Customer Data. We process Customer Data solely to provide, maintain, support, and improve the Service, including in aggregated and de-identified form.

CUSTOMER CONTROL; DELETION REQUESTS

Data Deletion

You may delete Customer Data or request account deletion through account settings.

We delete all Personal, Company, Client, and Employee Data under our control within 14 days.

Retention Exceptions

We may retain data for legal compliance, security, fraud prevention, audit logs, dispute resolution, or contract enforcement.

Backup Persistence

Deleted data may remain in encrypted backups temporarily until overwritten.

Third-Party Retention

Third parties such as payment processors and messaging carriers may retain records under their own legal obligations.

No Export Feature

The Service does not currently provide a general data export feature.

MESSAGING; SMS/MMS COMPLIANCE

You are solely responsible for:

  • Obtaining consent for all messages
  • Honoring STOP and opt-out requests
  • Complying with TCPA, CAN-SPAM, state laws, and carrier requirements
  • Maintaining consent records

Message delivery is not guaranteed.

We may suspend messaging features for suspected violations. You are responsible for third-party carrier fees and penalties.

CONTENT BACKUPS

We attempt regular backups but do not guarantee against loss or corruption. You should maintain independent copies of essential data.

COPYRIGHT POLICY / DMCA

DMCA notices must be sent to dmca@proteams.io.

INTELLECTUAL PROPERTY

All non-user content remains the property of the Company.

FEEDBACK

You assign all rights in Feedback to the Company.

LINKS TO OTHER WEBSITES

We are not responsible for third-party content.

TERMINATION

We may terminate or suspend Your Account for any violation. You may terminate by discontinuing use.

INDEMNIFICATION

You agree to defend, indemnify, and hold harmless the Company from claims arising from:

  • Your use of the Service
  • Your Content or Customer Data
  • Messages You send
  • Your breach of these Terms
  • Your dealings with employees, contractors, or clients

LIMITATION OF LIABILITY

Our liability is limited to the greater of:

  • Amounts You paid in the prior 12 months, or
  • $100

We are not liable for indirect, incidental, consequential, or special damages.

"AS IS" DISCLAIMER

The Service is provided without warranties of any kind.

GOVERNING LAW

These Terms are governed by the laws of the State of New Jersey and applicable U.S. federal law.

DISPUTE RESOLUTION; ARBITRATION; CLASS ACTION WAIVER

Informal Resolution

If You have any concern or dispute about the Service, You agree to first try to resolve the dispute informally by contacting the Company.

Binding Arbitration

If the parties are unable to resolve a dispute through informal negotiations within thirty (30) days, either party may elect to have the dispute finally and exclusively resolved by binding arbitration.

Any arbitration shall be conducted in accordance with the Commercial Arbitration Rules of the American Arbitration Association (AAA). The arbitration shall be conducted in Hoboken, New Jersey.

The arbitrator’s decision shall be final and binding upon the parties and may be entered and enforced in any court of competent jurisdiction.

Class Action Waiver

TO THE EXTENT PERMITTED BY LAW, ALL CLAIMS MUST BE BROUGHT IN THE PARTIES' INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE ACTION, OR REPRESENTATIVE PROCEEDING.

Opt-Out Right

You may opt out of arbitration within 30 days by emailing info@proteams.io.

NOTICES

We may send notices via email or in-app messages. Notices to the Company must be sent to info@proteams.io.

ASSIGNMENT

You may not assign these Terms.

We may assign in connection with mergers or reorganizations.

FORCE MAJEURE

We are not liable for delays due to events outside Our control.

SEVERABILITY AND WAIVER

Invalid provisions will be interpreted to fulfill their purpose. Failure to enforce is not a waiver.

TRANSLATION

English prevails.

CHANGES TO TERMS

We may revise Terms with 30 days' notice for material updates. Continued use constitutes acceptance.

CONTACT US