Scheduling & Dispatch

Schedule every crew, every site — and know they showed up

Build recurring schedules across every worksite, dispatch crews in minutes, and get an alert the moment a shift is at risk. Set it once — let it run.

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Tonight's ScheduleLIVE
A·1Metro North HQCrew A · recurring · Mon–FriChecked in9:02 PM
B·2Dallas TowerCrew B · recurring · nightlyChecked in9:00 PM
!River St PlazaCrew C · no check-inAlertReassign →
Battle-tested at Scale
NYC MTA transit contracts
Operators in NYC, NJ & Dallas
12M sqft/month
1,000+ commercial doors
2020
In operation since
155
Commercial properties served
1,000+
Commercial doors managed
11,500+
Hours Worked
21
Day free trial — no card
<30
Minutes to go live

Scheduling and dispatch for commercial cleaning is how an operator assigns crews to worksites — one-off or recurring — tracks who's actually on site, and reassigns coverage the moment a shift is at risk. The job isn't building a pretty calendar. It's knowing, in real time, that every contracted building is staffed and the work is getting done. Below is how ProTeams handles scheduling across every crew and worksite — and how it ties straight into proof of service so the shift you scheduled is the shift you can prove.

What's inside

Everything you need to schedule and dispatch crews

Six tools that take you from an empty week to fully staffed worksites — and keep you ahead of every no-show.

One-Off & Recurring Appointments

Single visits or recurring patterns — daily, weekly, or any custom cycle. Set a contract's schedule once and it runs itself, week after week.

Daily & Periodic Checklists

Attach task lists to any cycle — daily through annual — so every crew knows exactly what the contract expects on every visit. No more "I didn't know that was ours."

Drag-and-Drop Scheduling

Build and adjust crew schedules across every worksite in minutes. Move a crew, cover a gap, rebuild a week — no spreadsheets, no phone tag.

Geo-Tagging & Geo-Fencing

Location-stamped check-ins with boundary enforcement, so a crew can only clock in when they're actually on site. Real attendance, not honor-system attendance.

Real-Time Alerts & Reassignment

The moment a crew is off schedule, you know — and you can reassign coverage from your phone before the client ever notices a gap.

Shift Reminders

Crews and managers get the right reminder before every shift, automatically. Fewer missed starts, fewer surprise no-shows, fewer 6 a.m. fire drills.

Schedule once. Cover the gaps before they cost you the contract.

Most cleaning companies still run scheduling out of a spreadsheet and a group text. It works — until a crew calls out at 8 p.m., nobody covers the building, and the client walks in the next morning to a job that didn't happen. That's how contracts get lost.

ProTeams was built to close that gap. Set each contract's recurring schedule once, and crews are assigned, reminded, and tracked automatically. When a check-in doesn't land inside the geo-fence, you get an alert in real time — and reassign coverage in a couple of taps, from wherever you are.

Because every scheduled shift is tied to a verified, location-stamped check-in, the schedule isn't just a plan — it's the start of your proof of service record. You schedule it, the crew proves it, and the client sees it.

This Week — Crew ADrag to reassign
Mon
Metro HQ9:00p
Plaza11:00p
Tue
Metro HQ9:00p
+ add
Wed
Metro HQ9:00p
Plaza11:00p
Thu
Metro HQ9:00p
+ add
Fri
Metro HQ9:00p
Plaza11:00p
⠿ Drag-and-dropRecurring pattern applied to all 5 nights
Frequently asked

Questions operators ask

What is scheduling and dispatch software for cleaning companies?

It's the system you use to assign crews to worksites, set recurring or one-off schedules, track who's actually on site, and reassign coverage when a shift is at risk — so every contracted building stays staffed.

Can I set up recurring schedules across multiple buildings?

Yes. Build a recurring pattern — daily, weekly, or custom — for each contract once, and it applies across every worksite automatically. You adjust only when something changes.

How do I know if a crew didn't show up?

Check-ins are geo-fenced and location-stamped. If a crew doesn't check in on time inside the boundary, you get a real-time alert instead of finding out from the client the next morning.

Can I reassign a shift if someone calls out?

Yes — reassign coverage in a couple of taps from your phone, and the new crew gets the shift details and reminders automatically. No phone tag, no scramble.

Does it work on a phone for crews in the field?

Crews run everything from the mobile app — their schedule, check-ins, and checklists — while you manage and dispatch from the web portal or your phone.

How does scheduling connect to proof of service?

Every scheduled shift ties to a verified check-in, so the schedule becomes the start of your proof of service record — what was scheduled, what happened, and when.

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Pairs with the rest of the platform

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