Proof of Service

Prove every shift happened — before a client ever asks

GPS-timestamped check-ins, before/after photos, and a branded report auto-delivered to your client after every visit. When a contract is questioned, you don't argue — you show the record.

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Last Night's ServiceVERIFIED
A·1Metro North HQCrew A · checked in on site9:02 PMgeo-verified
Lobby floor before service
BEFORE
Lobby floor after service
AFTER
14Nightly checklistAll tasks completed14 / 14complete
Branded reportDelivered to client ✓
Battle-tested at Scale
NYC MTA transit contracts
Operators in NYC, NJ & Dallas
12M sqft/month
1,000+ commercial doors
2020
In operation since
155
Commercial properties served
1,000+
Commercial doors managed
11,500+
Hours Worked
21
Day free trial — no card
<30
Minutes to go live

Proof of service for commercial cleaning is the verifiable record that the work you were contracted to do actually happened — who was on site, when they arrived, what they completed, and photo evidence of the result. The job isn't filing paperwork. It's making a client dispute impossible to win — and most of the time, impossible to start — because the client already saw the work before they thought to question it. Below is how ProTeams turns every shift into a defensible record, and how it ties straight into scheduling so the shift you scheduled is the shift you can prove.

What's inside

Everything you need to prove the work got done

Four tools that turn every shift into a record a client can see — and that you can stand behind when a contract is on the line.

GPS-Timestamped Check-Ins

Verified on-site arrival logged every shift, every building. Crews check in inside a geo-fence, so the record is real attendance — not an honor-system text that says "we're here."

Photo Documentation

Before/after photo evidence captured on site and tied to the shift. When a client says the lobby wasn't touched, the photo of the lobby — taken that night — ends the conversation.

Branded Client Reports

Auto-delivered service reports after every shift — your logo, the check-in, the completed checklist, the photos. Clients get proof in their inbox before they ever think to ask for it.

Contract Defense

A verifiable record of what was done, when, and by whom — searchable by site and date. When a renewal or a dispute is on the table, you're not arguing from memory. You're showing receipts.

The contract you lose is rarely the one you did badly. It's the one you couldn't prove.

Every operator knows the call. A facility manager says the crew skipped a floor, or never showed, or left the restrooms untouched. Your crew swears they did the work. But it's your word against the client's — and the client signs the renewal. Without a record, "we did it" is just a claim.

ProTeams was built to remove that argument entirely. Every shift carries a GPS-timestamped check-in, the crew's completed checklist, and before/after photos — bundled into a branded report and delivered to your client automatically. The client sees the work the morning after, not three weeks later when something goes wrong.

That changes the dynamic. Disputes don't escalate, because the proof arrived before the doubt did. And when renewal season comes, you're not defending the account — you've spent the whole contract quietly proving it. Because every record starts with a scheduled shift, the plan and the proof are the same system.

Metro North HQNightly Service Report
Service Verified
DateMon, Jun 15
CrewCrew A · 3 staff
On-site check-in9:02 PM · GPS
Departed11:41 PM
Office lobby hard floor before service — scuffed and dull
BEFORE
Office lobby hard floor after service — buffed and reflective
AFTER
Lobby & common areas
Restrooms — 4 floors
Trash & recycling removed
✓ Auto-delivered to client · 11:43 PM
Frequently asked

Questions operators ask

What is proof of service for cleaning companies?

It's the verifiable record that the work you were contracted to do actually happened — who was on site, when they arrived, what they completed, and photo evidence of the result. It turns "we did it, trust us" into something the client can see for themselves.

How does GPS check-in prove a crew was on site?

Crews check in from the field app inside a geo-fence around the building, and the check-in is location- and time-stamped. A crew can only clock in when they're physically on site — so it's real attendance, not an honor-system text.

Can I send clients proof of service automatically?

Yes. After every shift, ProTeams bundles the check-in, completed checklist, and before/after photos into a branded service report and delivers it to the client automatically — no manual report-building.

What happens when a client disputes that work was done?

You open the shift record and show the GPS-timestamped check-in, the photos, and the completed checklist for that date. Most disputes end there — and because the report was already delivered, most never start.

Do crews need to take before/after photos every visit?

You decide. Require before/after capture for high-risk or high-value areas; for routine recurring work, the GPS check-in and completed checklist may be enough. It's configurable per contract.

How does proof of service connect to scheduling?

Every scheduled shift ties to a verified check-in, so the shift you scheduled becomes the shift you can prove. Scheduling starts the record; proof of service completes it.

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Pairs with the rest of the platform

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