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Connecteam is a well-reviewed app for managing deskless teams, with a genuinely generous free plan. ProTeams covers the same team-management basics, but it's built for commercial cleaning and faces your clients — proving service was delivered. Here's an honest, side-by-side comparison.
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You need to prove cleaning service to clients
You need broad, low-cost team management
Connecteam is an all-in-one employee-management app for deskless teams — scheduling, time tracking, in-app chat, checklists, training, and HR — used across many industries.
It's a strong, well-reviewed product, and its free plan (up to 10 users, all hubs) is unusually generous — more so than ProTeams' free plan on headcount. For a cleaning business that mainly needs to schedule crews, run a geofenced time clock, and keep team communication in one place, Connecteam does that job well, and it does it affordably.
The distinction worth understanding is direction. Connecteam faces inward — it manages your team. It isn't cleaning-specific, and it isn't client-facing. There's no proof-of-service workflow, no client portal, no contract-protection layer, because that's not what it's for. For an operator whose risk is a client doubting the work got done, that's the gap.
Connecteam starts free for up to 10 users with all hubs included — credit where it's due, that's more generous than most. Paid plans are priced per hub (Operations, Communications, HR — bought separately), each covering up to 30 users.
Two things to keep in mind. First, the per-hub model: if you need Operations and Communications and HR, you're buying each separately. Second, the per-user fee past 30 users — generous to 30, then it climbs. Geofencing — table stakes for verifying cleaning crews on site — starts at Advanced ($59/hub), and live GPS at Expert. For a cleaning operation, the realistic entry point is Advanced, not the free plan.
We built ProTeams as operators running two commercial cleaning companies across 100+ sites since 2020. We learned firsthand that managing your team well isn't the same as proving the work to your client: one of our clients couldn't confirm our cleaner had been on site and asked us for proof — and a team app can't answer that, only client-facing proof of service can. Connecteam is a good tool — this isn't a teardown — but that gap is exactly why a cleaning business reaches for something purpose-built:
The thing that renews a cleaning contract is showing the client the work was done — verified, on time, to spec. Connecteam has no proof-of-service workflow and no client portal, because it's a team app, not a client-facing one. That's the single biggest reason cleaning operators look elsewhere.
Connecteam serves construction, retail, hospitality, and more. That breadth is a strength for a mixed workforce, but it means the cleaning-specific language — sites, callouts, inspections, supply tracking across locations — isn't the native model. You adapt the tool to cleaning rather than the reverse.
The free plan is great to start, but a real cleaning operation usually needs geofencing (Advanced) and more than one hub. Buying hubs separately is reasonable for some teams and a friction for others. A single cleaning-built tool can be simpler to reason about.
ProTeams figures from proteams.io/pricing. Connecteam figures from its published plans and current reviews (2026).
| Feature | ProTeams | Connecteam |
|---|---|---|
| Built for | Commercial cleaning / janitorial | Deskless teams, all industries |
| Client-facing? | Yes — portal, proof of service, issue page | No — internal team management |
| Proof of service / inspections | Every plan, including Free | Not offered |
| Free plan | Free Forever — 4 field users, proof of service | Up to 10 users, all hubs |
| Entry paid price | $79/mo (Launch) — unlimited sites | $35/mo per hub (Basic, up to 30 users) |
| Pricing model | By team; one product, unlimited sites | Per hub; +per-user past 30 |
| GPS geofencing | Launch ($79) and up | Geofencing at Advanced ($59); live GPS at Expert ($119) |
| Scheduling | Every plan | Strong — all plans |
| Team chat / communication | Every plan | Strong — dedicated hub |
| HR / training modules | Not a focus | Yes — HR hub, courses |
| Supply tracking across sites | Basic (Launch); real-time order status (Growth) | General inventory, not site-specific |
| Bidding & invoicing | Coming in 2026 | Not offered |
| Spanish / language support | Every plan | Multi-language |
| Mobile apps | iOS + Android, every plan | iOS + Android |
| Built by | An operator running two cleaning companies — 100+ sites since 2020 | Connecteam — established deskless-workforce vendor |
They overlap on scheduling and time tracking — but one faces your team and one faces your clients.
Free up to 10 users; paid hubs from $35/mo (Basic), $59 (Advanced, geofencing), $119 (Expert, live GPS), each to 30 users. Excellent for scheduling, chat, time tracking, and HR across any deskless workforce — but internal-facing, not built for cleaning.
Built for commercial cleaning and client-facing: proof of service on every plan, inspections, client portal, and issue escalation. Paid plans $79 / $199 / $349 by team, unlimited sites. Same team basics — plus the layer that protects the contract.
Connecteam is a good product, and this is an honest read on both tools — in our own words, not recycled review snippets.
Connecteam makes sense if your main job is managing a deskless team — scheduling, time tracking, communication, and HR — across one or more industries, and you want a free plan that covers a real small team to start. It's a strong, affordable team-management app and reviews back that up.
A Connecteam alternative like ProTeams makes more sense if you run commercial cleaning specifically and your risk is on the client side: you need to prove service was delivered, give clients a portal, and get real-time visibility into whether crews actually showed up at each site. ProTeams keeps the team basics and adds the cleaning-specific visibility and client-facing layer Connecteam doesn't have.
The honest summary: Connecteam manages your team; ProTeams proves your service. Plenty of operators could run a crew on either — the deciding question is whether your tool needs to face your clients. Looking at other horizontal tools? See Jobber pricing.
See how ProTeams stacks up against the other platforms operators evaluate. See all commercial cleaning software comparisons →
Book a 20-minute demo on your real sites, or start free today. You'll see exactly how ProTeams proves cleaning service to clients — the part a team app doesn't cover.